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FAQ

Contact questions

A person on our team replies by email, usually within one working day and often sooner. Customers on paid plans can also open priority tickets from Support in the app.

Yes. The contact form works for anyone, signed in or not. Give an email we can reply to and choose what your message is about.

Read the responsible disclosure policy on the Security page first, then choose Security on the form with a short description. We reply with a secure way to share the details. Please don't post exploit details in the form.

Choose Billing and payments on the form. Paid plans have a 7-day money-back guarantee on your first purchase of a plan, and the Refund Policy page explains how it works.

Use the Enterprise form for a tailored quote with seats, terms and invoicing. For up to a few seats, the Team plan on the Pricing page starts straight away.